We have provided a list of useful links as well as a display of some questions commonly asked by our patients. If you cannot find the information you are looking for please visit our Contact Us page to email our staff.
Frequently Asked Questions
Q: When should I have an eye exam? A: Eye exams are recommended yearly. Patients with various medical conditions may need to be seen more frequently.
Q: What forms of payment does your web site accept and is my information secure? A: We accept American Express, Discover, Visa and Mastercard for orders placed on our web site. Each transaction is handled through our secure 128-bit encrypted server.
Q: What is the delivery time for my lenses? A: In stock orders placed before 5pm EST Monday-Friday will ship same day. We offer several different delivery options to best suit your needs.
Q. How long can you store a contact lens after it has been removed from its package? A. This varies according to the cleaning and disinfection routine that you use before storing the lens. For specific details consult the package insert of your lens care system.
Q. How often should contact lenses be changed? A. The recommended life of contact lenses varies depending on the type of lenses, from 1-day, 1-week, 2-weeks, 1-month, and longer. With any contact lens, you should follow the prescribed wear and care instructions from your eye doctor.